RingCentral Plans & Pricing: MVP, Video, and Contact Center (2023)

Pricing

Annually: $19.99/user/mo
Monthly: $29.99/user/mo

Annually: $27.99/user/mo
Monthly: $37.99/user/mo

Annually: $34.99/user/mo
Monthly: $44.99/user/mo

Annually: $49.99/user/mo
Monthly: $59.99/user/mo

Business phone or toll-free numbers

One phone number for calling, team messaging,and videomeetings access.

Each user gets a dedicated phone number at no additional cost. Essentialsedition doesn't include video meetings.

Included in plan

Included in plan

Included in plan

Included in plan

Toll-freeminutes

Inbound Toll-freeminutes

Included minute allotment varies by tier. Toll-free minutesare pooled across the account, regardless of number of lines. Additional minutes available for purchase.

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Included minute allotment varies by tier. Toll-free minutesare pooled across the account, regardless of number of lines. Additional minutes available for purchase.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

Unlimited calls within the US/Canada**

Unlimited calling/phone calls within the USand CA. Plus, choose from affordable and convenient international calling plansthat fit your business. Terms and conditions may apply.

Learn more

Included in plan

Included in plan

Included in plan

Included in plan

Enhanced Business SMS

Designed to meet latest carrier requirements and improve deliverability. Included SMS allotmentvaries by tier. Additional SMS available for purchase. Available upon request.

Included in plan

Included in plan

Included in plan

Included in plan

Voicemail-to-text

Automatically convert voicemail messages into text form so users can screenmessages easily and respond to the most important call first.

Included in plan

Included in plan

Included in plan

Included in plan

Visual voicemail and voicemail-to-email

Access voicemail messages from your desk andmobile phones, email, desktop app, and online account.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

Team messaging

Collaborate more effectively with colleagues,clients, and contractors with team messaging, task assignment, calendar sharing,and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box,Google Drive, OneDrive, and more.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

(Video) RingCentral Review (Is it worth it for your Business?)

Document sharing

Accessdocuments and files stored on your computer or your Google Drive, Box, OneDrive,and Dropbox accounts and easily share them with your team members.

Included in plan

Included in plan

Included in plan

Included in plan

Call management and phone system
administration

Sophisticated call management, enabling youto configure your phone system across the entire company, regardless of locationor device. Optimize communication with custom admin and user configurationsonline or using the mobile app.

Call management features include:

  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom*
  • Paging*

*Not available with Essentials.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

Mobile apps for iOS and Android

Whether you're an Apple or Android user, you can use your smartphones andtablets to make and receive calls, join and host meetings,team message coworkers and partners, send and receive faxes and texts, set upand join conferences, and configure phone system settings, notifications, andvoicemail.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

High-definition (HD) voice

To consistently deliver the highest HD quality possible, RingCentral utilizesthe Opus Interactive codec for audio and video, as well as the G.722 codec foraudio.

Learn more

Included in plan

Included in plan

Included in plan

Included in plan

Call log reports

Get a complete record of all your inbound andoutbound calls and faxes. View the name of the caller, the number or extensiondialed, as well as the time, date, and duration of the call.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

Phone rental options: desk and
conferencephones

Rent any desk phone or conference phone for alow monthly price.

Contact sales for details and pricing.

Learnmore

Included in plan

Included in plan

Included in plan

Included in plan

Add Video Pro and Video Pro+ users

Administrators can add Video Pro and VideoPro+ users from within MVP.

Available as an add-on

Included in plan

Included in plan

Included in plan

Unlimited internet fax

Send and receive faxes from your computer, mobile device, Microsoft Outlook,cloud storage providers (such as Dropbox), and more.

Learnmore

Available as an add-on

(Video) How to Use RingCentral - Beginners Guide 2022

Included in plan

Included in plan

Included in plan

Unlimited audio conferencing

Host anunlimited number of audio conference calls, with up to 1,000 attendees perconference. Each user gets unique host and participant access codes.

Available as an add-on

Included in plan

Included in plan

Included in plan

Video meetings and participants

Hold video meetings with screen sharing,in-meeting public and private chat capabilities—anytime, anywhere, on anydevice.

Maximumnumber of participants varies by the video platform:
Premium withRingCentral Video (up to 200)
Standard with RingCentral Video (up to 100)

Available as an add-on

Up to 100 people

per video meeting

Up to 200 people

per video meeting

Up to 200 people

per video meeting

High-definition (HD) video

RingCentral delivers crystal-clear HD quality video and voice.

Learn more

Available as an add-on

Included in plan

Included in plan

Included in plan

Quality-of-service reports

Gain the ability to proactively reviewoverall RingCentral system health and diagnose quality issues impacting users. Aholistic overview of quality measured by location, endpoint, codec, ISP, andmore enableseasier monitoring and faster troubleshooting.

Learnmore

Available as an add-on

Included in plan

Included in plan

Included in plan

Popular integrations including Microsoft 365,
Google Workspace, Slack, and more

RingCentral offers the largest ecosystem of integration apps in thecommunications and collaboration space to maximize productivity and efficiency.Get integrations for bots, AI, analytics, archiving, automation, productivity,and more.

Learnmore

Available as an add-on

Included in plan

Included in plan

Included in plan

24/7 support

Unlimited chat and phone support.

Available as an add-on

Included in plan

Included in plan

Included in plan

Multi-level auto attendant

Answer callers automatically with customizedgreetings, and ensure every call is directed to the right employee ordepartment.

Learnmore

Auto-attendant is a virtual receptionistservice that greets your callers and routes them to employees, departments, orto any phone in the world (i.e. an employee's mobile phone, an office deskphone,or a virtual phone on the RingCentral app).

With the multi-level auto attendant feature, you can create rules to handleincoming calls for multiple office locations or language selections. Forexample:

“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angelesoffice.” OR

“Press 1 for English. Marque 2 para Español.”

Available as an add-on

Included in plan

Included in plan

(Video) RingCentral All-in-One Communications App Demo

Included in plan

Professional implementation

Get the most out of RingCentral with aportfolio of professional and personalized services, ranging from planning,designing, and implementation to project management, ongoing support, andconsulting.

Learnmore

Available as an add-on

Included in plan

Included in plan

Included in plan

Call recording

Automatic call recording: Set yourRingCentral phone system to automatically record inbound and outbound calls forindividual users or inbound calls for departments.

On-demand call recording: Allows Users tomanually record phone calls anytime using an IP Phone provisioned withRingCentral, Forwarding Number, or RingCentral Phone for Mobile.

Learnmore

Available as an add-on

On-demand

Automatic

Automatic

Compatible with RingCentral Rooms™ (add-on)

Turn any space into a conference room.

Learnmore

Available as an add-on

Included in plan

Included in plan

Included in plan

Compatible with RingCentral Room Connector (add-on)

Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral.

Learnmore

Available as an add-on

Included in plan

Included in plan

Included in plan

Single Sign-on

Users can log in to RingCentral automatically with their corporate credentials.Reduce the IT cost of assisting in password recovery and benefit from a centralauthentication point that securely accesses your RingCentral service from anydevice.

Learnmore

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Multi-site admin and management

Get the flexibility to manage and supportyour branch offices based on their unique operational needs.

Learnmore

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Up to 8-digit extensions with site codes

Simplified intra-site dialing for large multi-site customers.

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Hot desking

Allows users to log in to shared phones to access their own RingCentralextensions, voicemail and greetings, and other features.

Hot desking lets employees share office desk phones while keeping their separateextensions, greetings and voicemail access.
It enables companies to savecosts of desk phones while still letting their employees remain productive.

Available as an add-on

Available as an add-on

(Video) Mitel2RC - Full Length - "Why even Mitel wants you to migrate to RingCentral"

Included in plan

Included in plan

Advanced call handling including whisper, barge,and more

Advanced call management controls (monitor,whisper, barge, takeover) to allow authorized users to listen in on employeecalls with clients to monitor the conversation, provide coaching, and facilitatediscussion.

Otherfeatures include overflow call queues, user groups, and role-based accesscontrol with customized roles/permissions.

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Real-time analytics

Gainreal-time insights into your RingCentral system and gather business-relevantdata, alerts, and reporting metrics.

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Popular CRM integrations with Salesforce, Zendesk, and more

Bring the functions and features ofRingCentral MVP into your business apps such as Salesforce, Zendesk, MicrosoftDynamics, ServiceNow, etc.

Learn more

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Industry-specific integrations with Canvas, Smarsh, and more

Bring the functions and features ofRingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.

Learn more

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Developer platform and custom integrations

RingCentral APIs let you create your owncustom applications and seamlessly integrate business communications into yourkey business processes, so you can automate workflows, drive efficiency, andgain valuableinsight from communications data.

VisitDeveloper Portal

Available as an add-on

Available as an add-on

Included in plan

Included in plan

Device status reports

Monitorhard phone registration status globally and gain visibility into your devices'history.

Available as an add-on

Available as an add-on

Available as an add-on

Included in plan

Device status alerts

Set upautomated monitoring rules and receive notifications when devices are offline.

Available as an add-on

Available as an add-on

Available as an add-on

Included in plan

Unlimited storage***

Store an unlimited* amount of documents, spreadsheets, presentation files,contracts,invoices, images, videos, and recordings.
*Retention period applies.

Store an unlimited* amount of content within your RingCentral app. This could bedocuments, spreadsheets, presentation files, contracts, invoices, images, orvideos that you send as attachments within messages; or these could be therecordings of your video meetings.
*Retention period applies.

Available as an add-on

Available as an add-on

Available as an add-on

Included in plan

(Video) Getting Started With RingCentral: Tour My Business Phone System

FAQs

How much does RingCentral MVP cost? ›

RingCentral MVP Pricing
NamePrice
EssentialsFree Trial20 Users Per Month Free Trial
Standard$27.99monthly per user
Premium$34.99monthly per user
Ultimate$49.99monthly per user
Sep 7, 2021

What is RingCentral MVP? ›

RingCentral MVP is a complete cloud phone system that is easy to set up and easy to manage. Aside from your basic phone system, it also includes voice and video conferencing, online meetings, and desktop and mobile app solutions. For a list of frequently asked questions about RingCentral MVP plans, click here.

Is RingCentral MVP free? ›

RingCentral MVP Pricing and Plans

RingCentral MVP offers a 30 free trial for up to 5 users and two desktop phones, with a maximum of 50 minutes of domestic calls per user.

Is RingCentral owned by Zoom? ›

The Zoom-RingCentral partnership started in October 2013. It let RingCentral resell Zoom's service in products with the tagline "powered by Zoom." RingCentral launched Video in April 2020 and immediately began offering it or Meetings to new customers. Older customers also had the option of either product.

Is RingCentral better than Zoom? ›

The fundamental difference between Zoom and RingCentral is that Zoom is a video-first communications platform while RingCentral is a voice-first platform. Zoom's focus on video positions it as a platform for the future of business communications.

Is RingCentral owned by Amazon? ›

Ring Zero was acquired by Motorola in 1998 for an undisclosed sum. Shmunis launched RingCentral in 1999 with Vendrow, who was previously an engineer at Ring Zero and Motorola. They took the RingCentral public in 2013.

What is global MVP? ›

RingCentral Global MVP provides a single phone system to companies that have offices around the world. This phone system is cloud-based and can be used on desk phones, desktop apps, and mobile apps, streamlining phone system management across your international branch offices.

What carrier does RingCentral use? ›

Here at RingCentral we've been privileged to partner with major carriers like AT&T in the U.S., BT in the U.K., and now Telus in Canada, to deliver a complete cloud-based solution that addresses the needs of the modern mobile workforce.

Is there a free version of RingCentral? ›

RingCentral Glip Pro™ is a free, unlimited, easy-to-use solution that offers high quality and high-availability video and audio conferencing, seamlessly integrated with team messaging, file sharing, contact, task, and calendar management - resulting in a Smart Video Meetings™ experience.

Who owns RingCentral? ›

Vlad Shmunis founded RingCentral with the idea of using the power of cloud technologies to reimagine business communications.

Why is RingCentral the best? ›

RingCentral is our pick for the best business phone system for collaboration because it provides a user-friendly, virtual workspace packed with features to encourage communication and teamwork. It's a reliable unified communications platform with video, voice, messaging and fax capabilities.

What is the difference between RingCentral video and RingCentral Meetings? ›

Conferencing is mainly an audio-only call with multiple participants via any phone, while RingCentral Meetings allows you to set up an online video conference on your computer. For more information, go to Difference between RingCentral Conferencing feature and RingCentral Meetings App.

How do I pay for RingCentral? ›

RingCentral accepts the following payment methods: Credit Card. Debit Card. Using Visa, MasterCard, AmericanExpress, and Discover.

Is RingCentral a SaaS? ›

RingCentral supports SaaS solutions by providing cloud-based telecommunications solutions for modern businesses.

Is Zoom owned by Microsoft? ›

Although Skype, launched in 2003, has been available nine years longer than Zoom and is owned by tech titan Microsoft Corp., Zoom has effectively left it in its dust.

Is Zoom owned by Cisco? ›

Reflects change since 5 pm ET of prior trading day. Eric Yuan is the founder of Zoom, a video communications tool that went public in April 2019; Zoom usage surged during the coronavirus pandemic. He was previously a manager of WebEx at Cisco, which acquired the video conferencing company in 2007.

How long has RingCentral been around? ›

RingCentral, Inc. is an American publicly traded provider of cloud-based communication and collaboration products and services for businesses. RingCentral, Inc. Belmont, California, U.S. CEO Vlad Shmunis and CTO Vlad Vendrow founded the company in 1999.

Is RingCentral cheaper than Zoom? ›

Zoom is more affordable than RingCentral, but its primary plan, Zoom Meetings, is limited to video conferencing.

What is RingCentral known for? ›

RingCentral MVP is a unified cloud-based business phone system that delivers team messages, video conferences and phone calls through one easy-to-use platform. RingCentral MVP has an open API and integrates with more than 2,000 popular business software applications and tools.

What is RingCentral and how does it work? ›

RingCentral is basically a cloud-based communications app that combines phone, text, voicemail, team communications, and document sharing on one platform, but it works with physical VoIP phones as well. VoIP phones are handsets that, at a glance, look (and operate) much like traditional landline phones.

Is RingCentral a Russian company? ›

RingCentral. Although we likewise haven't seen RingCentral issue a statement regarding Russia or its invasion, the company seems to have removed mentions of Russia from its website. It has also distanced itself from old ties with Russia, with one of the most notable being its co-founder becoming a full US citizen.

Is RingCentral a good company? ›

RingCentral is an amazing place to work with a solid future. The current COVID and WFH environment is launching RingCentral in to the stratosphere alongside its close competitors like Zoom.

Where is RingCentral hosted? ›

RingCentral is the #1 leader in cloud and hosted telephony and call centre solutions for companies in the UK and around the world.

What is MVP version? ›

Description: Minimum Viable Product or MVP is the most basic version of the product which the company wants to launch in the market.

Does RingCentral charge for international calls? ›

International calls are charged at the current rates published in our international rates table. Based on the country's rate, calls to international toll-free numbers are charged per minute.

What is an MVP in business? ›

MVP is an abbreviation for 'minimum viable product', and refers to the initial stage of creating the first workable (and saleable) version of your new business concept.

Does RingCentral use WiFi or cellular? ›

The RingCentral app uses WiFi calling to give both iOS and Android users these same benefits. In fact, WiFi calling technology is a calling card for RingCentral and the cornerstone of the app: Portable mobile phone systems. Quality and secure communications.

Does RingCentral work without WiFi? ›

When making outbound calls through the RingCentral app mobile, your device either uses your data plan/Wi-Fi or the allocated calling minutes of your mobile plan with your carrier, depending on your configuration settings.

What phones can you use with RingCentral? ›

RingCentral Phones
  • Polycom. Polycom VVX 250 4-Line IP Phone - 2200-48820-025. ...
  • Yealink. Yealink T33G 4-Line PoE Gigabit IP Phone - SIP-T33G. ...
  • Polycom. Polycom VVX 450 12-Line IP Phone - 2200-48840-025. ...
  • Polycom. Polycom VVX 350 6-Line IP Phone - 2200-48830-025. ...
  • Polycom. ...
  • Yealink. ...
  • Poly. ...
  • Poly.

Can I use RingCentral without the app? ›

With RingCentral Video, you can join a meeting at any time via your web browser. If you join a meeting via this method, you do not need to have a RingCentral app account created.

Can RingCentral record calls? ›

Automatic Call Recording enables RingCentral to automatically record all incoming or outgoing calls. This feature is available to all RingCentral MVP Premium and Ultimate subscribers only. Automatic Call Recording is disabled by default and can be enabled by the administrator.

How long is RingCentral free trial? ›

But if you to really experience RingCentral, then there's a 15-day free trial available. You can even extend that time by taking advantage of the 30-day risk-free money-back guarantee.

Is RingCentral owned by AT&T? ›

AT&T is the second major mobile operator in the US to partner with RingCentral. In May, Verizon announced plans to combine RingCentral's cloud-based messaging, video, and phone service with Verizon's 5G, mobile edge computing, SD WAN, and security services.

Is RingCentral hosted on AWS? ›

Yet, as the company grew, and cloud technology became more sophisticated, RingCentral decided to move the system to Amazon Web Services (AWS).

Can I use RingCentral overseas? ›

RingCentral offers one unified and secure solution with global PBX services in over 40 countries, international phone numbers in over 100 countries, budget-friendly regional and international calling plans, and service localization in 18 languages.

Is RingCentral safe to use? ›

Is RingCentral safe? RingCentral uses seven layers of security and redundant data centers to ensure user protection and high availability, and it has experts monitoring and optimizing the platform 24/7 to ensure service remains at the highest level possible, with available 99.999% uptime SLA.

Is RingCentral secure? ›

RingCentral MVP and the RingCentral App have earned Certified status for information security by HITRUST. HITRUST CSF Certified status indicates that these RingCentral applications have met industry-defined security requirements and are appropriately managing risk.

How many people can be on a RingCentral meeting? ›

1 Answer. "RingCentral Meetings offers video meetings and screen sharing for up to 100 participants. With the free version, sessions are limited to 40 minutes. RingCentral Meetings Essentials™ and Advanced™ plans have unlimited session times.

Where do RingCentral video recordings go? ›

If you choose to save your recordings directly to the cloud, you can access them via the RingCentral Meetings desktop app or your online account and you can share your recordings via a link without manually uploading the file.

What is RingCentral video? ›

VIDEO MEETINGS. RingCentral Video Free and unlimited video meetings and team messaging. Our open ecosystem. Integrated apps Drive efficiency with all your work on one platform. App Gallery Discover hundreds of apps that are vital for your business.

How do I change my RingCentral plan? ›

NOTE: This feature is only visible if your Billing Cycle is configured to a Monthly Subscription.
  1. Log In to your RingCentral Account. ...
  2. Go to Admin Portal > Billing > Overview.
  3. Click Change under the Your Plan section.
  4. On the Change billing cycle window, select One Year Subscription then click Next to proceed.
Oct 21, 2020

How do you upgrade ring central plan? ›

Free and Essentials RingCentral Meetings Account can go to Billing > Subscription to upgrade their RingCentral Meetings subscription. You must have at least Billing Admin permissions to be able to upgrade your subscription.

How do I pay my ring account? ›

Ring accepts credit cards and debit card payments for the Ring Protect Plan video subscription service.
...
Ring accepts the following payment types for merchandise through our shop.ring.com website:
  1. Credit cards.
  2. Debit cards.
  3. PayPal.
  4. Amazon Pay.
  5. Affirm.

What SaaS means? ›

Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.

How many people work for ringcentral? ›

Ringcentral total number of employees in 2020 was 3,140, a 32.88% increase from 2019. Ringcentral total number of employees in 2019 was 2,363, a 26.3% increase from 2018. Ringcentral total number of employees in 2018 was 1,871, a 38.39% increase from 2017.

What is an example of a SaaS? ›

SaaS platforms involve software that is available via third-party over the Internet. Examples of popular SaaS providers include: BigCommerce. Google Workspace, Salesforce.

What is RingCentral app? ›

The RingCentral desktop app is your advanced desktop phone system with in-built voice, fax, instant messaging, video conferencing with Head-up display (HUD) four, and online meetings, allowing you to stay connected with colleagues and customers from anywhere with a broadband connection.

What is a RingCentral mobile user? ›

What is a Mobile User? A Mobile User is a virtual extension assigned to an end user that does not have a Digital Line. Mobile Users can make and receive calls, and may access collaboration tools subscribed to on the customer's account.

Who owns RingCentral? ›

Vlad Shmunis founded RingCentral with the idea of using the power of cloud technologies to reimagine business communications.

Is RingCentral free to use? ›

RingCentral's free video-conferencing service lets you place an unlimited number of video meetings on our industry-leading video conferencing software. You can even download our easy-to-use app and take your video meeting on your Android and iOS devices.

Why do I need RingCentral? ›

The Verdict

RingCentral MVP is the best business phone system for collaboration. The platform offers an industry-leading list of software integrations, virtual conference room experiences, and data center geodiversity to support hybrid and remote teams effectively.

Why is RingCentral the best? ›

RingCentral is our pick for the best business phone system for collaboration because it provides a user-friendly, virtual workspace packed with features to encourage communication and teamwork. It's a reliable unified communications platform with video, voice, messaging and fax capabilities.

Is RingCentral reliable? ›

RingCentral was born in the cloud with an unwavering commitment to giving you the highest levels of protection with 99.999% reliability—for peace of mind, when you need it most.

How do I change my RingCentral plan? ›

NOTE: This feature is only visible if your Billing Cycle is configured to a Monthly Subscription.
  1. Log In to your RingCentral Account. ...
  2. Go to Admin Portal > Billing > Overview.
  3. Click Change under the Your Plan section.
  4. On the Change billing cycle window, select One Year Subscription then click Next to proceed.
Oct 21, 2020

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